Terms and Conditions

1. Acceptance of Terms

By visiting dothanmasonrycontractor.com or contacting Dothan Concrete & Masonry to request services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or request our services. We may update these terms from time to time. Continued use of the website or our services after any update constitutes your acceptance of the revised terms.

2. Description of Services

Dothan Concrete & Masonry provides residential and commercial masonry and concrete services in Dothan, AL and the surrounding region. Our services include but are not limited to foundation repair, chimney repair, tuckpointing, brick repair, driveway pavers, retaining wall construction, masonry restoration, fireplace installation, stone veneer installation, concrete block walls, walkway construction, brick wall installation, stone masonry, and brick pointing.

All services are subject to a site assessment. We reserve the right to decline any project that falls outside our service area or area of expertise.

3. Estimates and Pricing

Written estimates are provided at no charge following an on-site assessment. An estimate describes the scope of work and the price as we understand it at the time of the assessment. Estimates are not binding contracts.

A formal written agreement or work order must be signed by both parties before work begins. That document, not the estimate, constitutes the binding agreement for pricing and scope.

If conditions discovered during the work materially change the scope - for example, hidden damage uncovered once a wall is opened - we will stop work and notify you before proceeding. Any change in price requires your written authorization.

4. Scheduling and Cancellation

Project start dates are estimates and may shift due to weather, material availability, or delays on prior jobs. We will notify you as promptly as possible of any schedule changes.

If you need to cancel or postpone a scheduled job, please notify us as soon as possible by phone at (334) 605-4941 or by email at support@dothanmasonrycontractor.com.

If materials have been ordered or work has already begun and you cancel, you may be responsible for the cost of materials already purchased and work already performed. This will be addressed in the written agreement before work starts.

5. Payment Terms

Payment terms are specified in the written work order or agreement. In general, a deposit may be required before work begins on larger projects, with the balance due upon completion. For smaller jobs, payment is typically due in full upon completion.

We accept payment by the methods listed in your work order. If payment is not received by the due date, we reserve the right to charge a reasonable late fee and to suspend or decline future work until the balance is settled.

In the event that collection efforts are necessary, you agree to be responsible for any reasonable collection costs, including attorney fees, to the extent permitted byAlabama law.

6. Your Responsibilities

To allow us to complete work safely and on schedule, you agree to:

• Provide safe and reasonable access to the work area on scheduled dates.
• Remove personal property, vehicles, or other obstacles from the work area before work begins, unless otherwise agreed in writing.
• Disclose any known hazards, underground utilities, or conditions at the property that could affect the work.
• Ensure that any required permits have been applied for if that responsibility is assigned to you in the work order (in most cases, we handle permits).

7. Warranty and Workmanship

We stand behind our work. Warranty terms - including duration and what is covered - are specified in the written work order. Warranties cover defects in workmanship under normal use conditions.

Warranty coverage does not apply to damage caused by events outside our control, including but not limited to flooding, severe weather, soil movement, tree root intrusion, or work performed by other contractors after our job is complete.

Material warranties, if any, are provided by the manufacturer and are separate from our workmanship warranty.

8. Disclaimer of Warranties

Except as expressly stated in a written work order, our website and its content are provided "as is" without warranty of any kind. We do not warrant that the website will be uninterrupted or error-free, or that any information on it is complete or current.

The information on this website is for general informational purposes only and does not constitute professional advice. Every property and project is different. Always consult with a qualified contractor before making decisions based on general information.

9. Limitation of Liability

To the fullest extent permitted by law, Dothan Concrete & Masonry is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from a specific project is limited to the amount paid for that project under the applicable work order. Nothing in these terms limits liability for personal injury caused by our negligence or for any matter where limitation of liability is prohibited by law.

10. Dispute Resolution

If a dispute arises between you and Dothan Concrete & Masonry, we ask that you contact us first and give us an opportunity to resolve it directly. Most issues can be addressed through honest communication.

If we cannot resolve a dispute informally, either party may pursue mediation before filing a claim in court. Any legal proceeding must be brought in a court of competent jurisdiction in Houston County, Alabama.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Alabama, without regard to its conflict of law provisions. Any legal action arising from or related to these terms or our services must be brought in the state or federal courts located in Houston County, Alabama.

12. Modifications to These Terms

We reserve the right to update or change these Terms and Conditions at any time. We will update the effective date at the top of this page when changes are made. Your continued use of our website or services after any change constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

13. Contact Us

Questions about these Terms and Conditions? Reach us here: